Orders generally ship within 1 to 2 business days; however some orders may take up to 5 days. If one or more items are unavailable at the time the order is placed, the entire order will be placed on back order until we receive the missing item(s) in stock. You are responsible for checking the status of your order. Onlineshisha.ca will contact you if your order will be on back order for more than one week.

Shipping rates within the Canada can be obtained by visiting Canada Post. We offer FREE shipping on all orders over $150(before tax and after applying the discount coupon if one is available). This applies to Ontario, Quebec, Manitoba, and  New Brunswick. Free shipping over $200 in Alberta, British Columbia, Nova Scotia, Saskatchewan. We offer Expedited (1 to 7 Business Days) and Express post (1 to 2 business days).