Most orders should ship within the purchased shipping rate, namely 1 to 5 business days for Expedited and 1 to 2 business days for XpressPost. Delays should not go a day or 2 beyond the purchased shipping rate. Once your order has shipped, tracking information will be sent to you via email provided during checkout. After you receive this tracking number allow 24 hours for it to appear in Canada Post system.
Shipping rates within the Canada can be obtained by visiting Canada Post. We offer FREE shipping on all orders over $150(before tax and after applying the discount coupon if one is available). This applies to Ontario, Quebec, Manitoba, and New Brunswick. Free shipping over $200 in Alberta, British Columbia, Nova Scotia, Saskatchewan. We offer Expedited (1 to 7 Business Days) and Express post (1 to 2 business days).
Orders generally ship within 1 to 2 business days; however some orders may take up to 5 days. If one or more items are unavailable at the time the order is placed, the entire order will be placed on back order until we receive the missing item(s) in stock. You are responsible for checking the status of your order. Onlineshisha.ca will contact you if your order will be on back order for more than one week.